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  • Josh L

    ITHACA, NY | 2022 Chevrolet Colorado
    Confirmed Service Review
    May 1, 2023
    I asked that they look into a concern I had about my transmission (shuttering, shifting at inappropriate times). They said they could not replicate the problem, but when I checked the notes they gave me I saw the mileage in = mileage out. Obviously they did not even try to test drive the vehicle, so it's quite deceiving, if not a blatant lie, that they "could not replicate the issue". They also gave poor excuses on why my truck is getting substantially lower mpg than what it's rated at. I understand the vehicle is still breaking in, but the mpg is not going to double by magic once the engine is fully broken in. They also refused to tell me what fuel economy I should get in my truck under normal operating conditions - I asked three times to get an estimated range based on other Colorados they have worked on.

    Response from Maguire Chevrolet of Ithaca

    May 2, 2023
    Good Afternoon Josh, My name is Brian Vorhis, Service Manager at Maguire Chevrolet. I apologize for your most recent service visit with us. I have reached out to you directly and left you a message. I hope to hear from you soon and we can make this right for you.
  • Gary H

    ITHACA, NY | 1995 Chevrolet Corvette
    Confirmed Service Review
    April 13, 2023
    Great customer service, attention to detail . Robert and his crew did an A+. The only thing I would have a negative comment is the waiting area, reminded me of Greyhound Bus Station, no complimentary water, coffee, TV cords hanging down, etc.
  • Charles B

    BROOKTONDALE, NY | 2023 Chevrolet Equinox
    Confirmed Sales Review
    April 10, 2023
    Friendly and very helpful excellent service
  • Olivia W

    ITHACA, NY | 2017 GMC Terrain
    Confirmed Service Review
    March 30, 2023
    Doug was wonderful, he made time to get my check engine light issue addressed and handle the warranty representatives with ease. Greatly appreciated!
  • Nancy R

    WILLSEYVILLE, NY | 2017 Chevrolet Volt
    Confirmed Service Review
    March 29, 2023
    Courteous and competent service guys. Thank you so much for being there for my Volt!
  • Daniel W

    FREEVILLE, NY | 2022 GMC 1500 Sierra
    Confirmed Service Review
    March 20, 2023
    The service technician was very professional and personable. I can always count on the Maguire's service team to get the job done. Great team of highly skilled mechanics.
  • John O

    ELMIRA, NY | 2023 Chevrolet Equinox
    Confirmed Sales Review
    March 5, 2023
    Bobby Hobbs sent me to amber Gillabrant and her and Ricky took amazing care of me and fixed my recent displeasure with my Local Chevy dealer in Elmira who had put a bad taste in my mouth it was definitely worth the 45 minute drive
  • Sean L

    ROME, NY | 2023 Chevrolet Bolt EUV
    Confirmed Sales Review
    January 25, 2023
    Everyone was super nice and responsive. Eric was great to work with. Very Knowledgeable on the car and helped me a ton through the process.
  • Amy P

    FREEVILLE, NY | 2022 Chevrolet Traverse
    Confirmed Service Review
    January 20, 2023
    They were very accommodating by getting my car in for inspection and oil change on same day. I have a very crazy busy schedule and should have called earlier to schedule appointment but they got me in at the time I requested and were very friendly as well. Very much appreciated! Thanks!
  • David L

    TRUMANSBURG, NY | 2022 Chevrolet 1500 Silverado LTD
    Confirmed Service Review
    January 4, 2023
    Great work performed for my particular problem.

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