
Josh L
ITHACA, NY | 2022 Chevrolet ColoradoMay 1, 2023I asked that they look into a concern I had about my transmission (shuttering, shifting at inappropriate times). They said they could not replicate the problem, but when I checked the notes they gave me I saw the mileage in = mileage out. Obviously they did not even try to test drive the vehicle, so it's quite deceiving, if not a blatant lie, that they "could not replicate the issue". They also gave poor excuses on why my truck is getting substantially lower mpg than what it's rated at. I understand the vehicle is still breaking in, but the mpg is not going to double by magic once the engine is fully broken in. They also refused to tell me what fuel economy I should get in my truck under normal operating conditions - I asked three times to get an estimated range based on other Colorados they have worked on.Response from Maguire Chevrolet of Ithaca
May 2, 2023Good Afternoon Josh, My name is Brian Vorhis, Service Manager at Maguire Chevrolet. I apologize for your most recent service visit with us. I have reached out to you directly and left you a message. I hope to hear from you soon and we can make this right for you.Gary H
ITHACA, NY | 1995 Chevrolet CorvetteApril 13, 2023Great customer service, attention to detail . Robert and his crew did an A+. The only thing I would have a negative comment is the waiting area, reminded me of Greyhound Bus Station, no complimentary water, coffee, TV cords hanging down, etc.Charles B
BROOKTONDALE, NY | 2023 Chevrolet EquinoxApril 10, 2023Friendly and very helpful excellent serviceOlivia W
ITHACA, NY | 2017 GMC TerrainMarch 30, 2023Doug was wonderful, he made time to get my check engine light issue addressed and handle the warranty representatives with ease. Greatly appreciated!Nancy R
WILLSEYVILLE, NY | 2017 Chevrolet VoltMarch 29, 2023Courteous and competent service guys. Thank you so much for being there for my Volt!Daniel W
FREEVILLE, NY | 2022 GMC 1500 SierraMarch 20, 2023The service technician was very professional and personable. I can always count on the Maguire's service team to get the job done. Great team of highly skilled mechanics.John O
ELMIRA, NY | 2023 Chevrolet EquinoxMarch 5, 2023Bobby Hobbs sent me to amber Gillabrant and her and Ricky took amazing care of me and fixed my recent displeasure with my Local Chevy dealer in Elmira who had put a bad taste in my mouth it was definitely worth the 45 minute driveSean L
ROME, NY | 2023 Chevrolet Bolt EUVJanuary 25, 2023Everyone was super nice and responsive. Eric was great to work with. Very Knowledgeable on the car and helped me a ton through the process.Amy P
FREEVILLE, NY | 2022 Chevrolet TraverseJanuary 20, 2023They were very accommodating by getting my car in for inspection and oil change on same day. I have a very crazy busy schedule and should have called earlier to schedule appointment but they got me in at the time I requested and were very friendly as well. Very much appreciated! Thanks!David L
TRUMANSBURG, NY | 2022 Chevrolet 1500 Silverado LTDJanuary 4, 2023Great work performed for my particular problem.
What Our Recent Customers Say
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